Unconditional Warranty

An Industry 1st!

10-year limited warranty on parts & spares
1 year comprehensive warranty
Warranty against water damage, damage to heater & other components
100% on-site support, zero visit charges
Warranty against damage due to electrical fluctuations, to circuitry, PCBs etc.
Super affordable AMCs starting @ INR4500/- only
Less than 36hrs downtime
Zero hidden charges

Absolute Peace of mind for you, nothing less!

Discover All Services

How to make warranty claims:

Call: 011-41183808

Email: [email protected]

Website form: www.steampro.in/service

What’s app: drop a message on +91 987-103-8800

FAQs

How many times can I avail free service?

Unlimited! All units carry 1 year unlimited – comprehensive warranties. After the 1st year, you can opt for our reasonably priced AMCs to continue all the warranty benefits.

What’s lifetime customer support warranty?

All SteamPRO units have a 10-year limited customer support warranty – we’ll keep all spares and parts stocked for your unit for 10 years, so that SteamPRO@your home gives you a service life of 10 years & beyond. This makes SteamPRO the most affordable steam unit out there.

What does on-site support mean?

Our technicians will come at your doorstep and try to repair the unit. In special cases, if your unit needs to go to the factory for repair, our technicians will remove, repair and reinstall the unit at no cost to you. All visit charges are included in the warranty and consequently the AMCs.

What does comprehensive warranty mean?

How frequently we worry about using our phone in the rains, the manufacturer warranty doesn’t include water or physical damage. Well that’s not the case with your SteamPRO unit. Damage to your unit be it for water leakage, physical damage or even damage due to electrical fluctuations – everything is under warranty. Special, isn’t it?

When should I buy an AMC?

As soon as your 1st year ends. Don’t worry, our team will call you and remind you well in advance.

My unit is not under warranty or AMC, it has stopped working, what now?

In such an unfortunate case, you can still call us, our technicians will try to repair the unit on-site. They will generate a repair estimate and you’ll have to pay upfront before we repair your unit and reinstall it at your home.

When is the warranty void?

The warranty is void if any of the following should occur:
# The use of the product for an unintended application, including a commercial application for all products except those subject to the commercial warranty above.
# The product’s serial number has been altered or removed.
# The product is modified in any manner which SteamPRO concludes, after its inspection, affects the reliability of the product.
# The product has been improperly repaired by anyone not specifically designated or authorized by SteamPRO.
# The product is damaged because it is not operated or installed in accordance with supplied instructions.
# The product is installed outdoors without appropriate coverings.
# The product is installed in a moist and/or humid area with unconditioned air or temperatures that exceed 140 degrees Fahrenheit.